Frequently Asked Questions
Support
Frequently Asked
Questions
Everything you need to know about LaksGi FeM.
Our Collections
What are ritual salts?
Our ritual salts are carefully composed blends of natural minerals, botanicals, and plant elements. They are designed to accompany moments of personal ritual — a pause, a practice, an intention. They are not cosmetic products.
Where are your ingredients sourced?
All ingredients are sourced exclusively from European suppliers, selected for their quality, traceability, and commitment to responsible practices.
Orders & Shipping
Where do you ship?
We ship across the European Union. All orders are dispatched from the Netherlands.
How long does delivery take?
Orders are typically delivered within 3–7 business days across the EU. You will receive a tracking notification once your order has been dispatched.
Returns & Cancellations
Can I return my order?
Yes. In accordance with EU consumer law, you have the right to return your order within 14 days of receiving it, without providing a reason. To initiate a return, please visit your customer account at https://account.laksgifem.com
Can I cancel my order?
You may cancel your order at any time before it is fulfilled. Please visit your customer account at https://account.laksgifem.com
I have another question.
We’d love to hear from you. Reach us at join@laksgifem.com and we will respond within 1–2 business days.