Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about IPL hair removal

Is IPL hair removal painful?

No! IPL is virtually painless. You may feel a slight warming sensation, but nothing like the pain of waxing or epilating. Most users describe it as comfortable and easy to use.

How long does it take to see results?

Week 4: First visible results - hair grows back slower and finer

Week 8: Significant reduction - many areas noticeably smoother

Week 12: Up to 94% hair reduction with consistent weekly use

Is IPL permanent?

IPL provides long-lasting hair reduction. After completing the 12-week treatment cycle, most users experience permanent reduction in hair growth. Occasional maintenance sessions (monthly or less) keep skin smooth.

What skin tones does IPL work on?

IPL works best on light to medium skin tones (Fitzpatrick I-IV) with dark hair. Our device includes a built-in skin tone sensor for safety.

Works best on: Light to medium skin with brown or black hair
Less effective on: Very dark skin tones or very light blonde, red, or gray hair

Can I use IPL on my face?

Yes! IPL is safe for facial hair removal including upper lip, chin, and cheeks. Avoid using directly on or around the eyes. The device is gentle enough for sensitive facial skin.

How often do I need to use it?

Weeks 1-12: Once per week (treatment phase)

After week 12: Once per month or as needed (maintenance phase)

How long does each session take?

It depends on the area:
• Upper lip: 2-3 minutes
• Underarms: 5 minutes
• Bikini line: 8-10 minutes
• Full legs: 20-25 minutes

Is it safe?

Yes! Our IPL device is CE certified and dermatologically tested. It includes safety features like skin tone sensor and auto shut-off. IPL technology has been used professionally for over 20 years.

Can I use it while pregnant?

We recommend consulting with your doctor before using IPL during pregnancy or while breastfeeding, although there are no known risks.

Shipping & Orders

Do you ship to my country?

We ship to all EU countries with free shipping. Delivery typically takes 3-7 business days within the EU.

What's your return policy?

30-day money-back guarantee. If you're not satisfied with your results, return the device within 30 days for a full refund. No questions asked.

What's included in the box?

• IPL Hair Removal Device
• Protective goggles
• Power adapter
• User manual (EN/ES/FR/)
• 2-year warranty card

Do you offer a warranty?

Yes! All devices come with a 2-year warranty covering manufacturing defects. Plus our 30-day money-back guarantee for complete peace of mind.

Still Have Questions?

We're here to help! Contact our team and we'll get back to you within 24 hours.

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